ShiftRx

We rebuilt both sides of the marketplace from scratch: the facility portal on the web and the provider app on mobile. The goal was simple. Make it look and work like a product worth paying premium prices for.

The old apps worked, but they felt like an MVP. Providers had to leave the app to talk to facilities, onboarding had friction, and none of it matched the quality of service ShiftRx actually delivered. So we started over. Facilities got a clean, fast dashboard with their shifts, jobs, and schedule in one place, messaging that doesn't lose context, and an AI assistant built right in. Providers got a redesigned profile and onboarding, better shift search, real-time messaging, and push notifications that take them straight to what they need.

• →Two apps rebuilt from the ground up: a new facility portal for the web and a redesigned provider app for mobile.
• →An AI assistant built into the facility portal, so managers get answers without waiting on support.
• →Real-time messaging on both sides, so providers and facilities stop leaving the app to talk.
• →Shipped to production over a single weekend with no downtime, since the backend stayed the same and only the apps changed.

We built the payment and subscription plumbing that let ShiftRx charge more for the marketplace and start earning recurring revenue on top of it.

This is the part that turns a marketplace into a business. We shipped tiered subscription billing wired across both apps, a cancellation-fee system that takes a platform cut, and hardened the payments so charges, refunds, and reconciliation actually hold up. We also connected ad attribution through to their CRM, so marketing spend can be traced back to the facilities it brings in.

• →Marketplace subscription billing with tiered plans, wired across both the web and mobile apps.
• →A cancellation-fee system with a platform fee built in.
• →Hardened payment webhooks: idempotency, proper refund handling, and a reconciliation script so the numbers always tie out.
• →Ad attribution connected through to their CRM, so marketing spend ties back to the facilities it brings in.